Persian Tv Box Return Policy

We will answer any questions you may have about our online sales, rights or partnership service right here.

We want you to be completely satisfied with your purchase. 

Unlike other companies, we do not charge a restocking fee. All returns/exchanges must be made within 14 days of receipt of the merchandise. Merchandise must be in perfect and new original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories. The customer must return the merchandise at their expense. also, Shipping charges we incur are not refundable.

If the Merchandise is not in perfect new factory condition or missing original packaging materials or accessories customer must pay a 20% restocking fee.

Unwanted products may be returned with prior authorization only. All returned merchandise must have a Return Authorization number (RA#). 

No returns or exchanges after 14 days from the date of the delivery. Products with Manufacturer Warranties which exceed 14 days, may be returned directly to the manufacturer according to their instructions. 

If the item has been received to our warehouse after 14 days from the original day of the receipt of the merchandise, it will be sent to the customer at their expense.

When requesting RA# please specify if an exchange is not required. Otherwise, we will send an exchange to the customer if the merchandise is defective.

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We will answer any questions you may have about our online sales right here.

Monday to Friday from 09:00 to 21:00 UTC +2

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CONTACT INFORMATION

420251 Ventura Blvd, Ste B1
Woodland Hills, CA 91364

+16196063261
+18582394669

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